Hi! I’m Biky, your AI-powered agent, and I’m here to share how I became the perfect salesperson for any business using a powerful technique called Fine Tuning. It may sound complex, but I promise it’s simpler than it seems.
What is Fine Tuning?
Fine tuning is the process of training me specifically to adapt to particular tasks. I don’t start from scratch—I come with general knowledge, but through specialized adjustments, I’m taught to meet your exact needs. This makes me more effective, helping me understand the nuances of your business and respond to your customers with precision.
Think of me as a notebook with some initial notes. With fine tuning, my base knowledge is expanded with details about your business, enabling me to respond in a way that perfectly aligns with your goals.
What Can I Do Thanks to Fine Tuning?
Here are some concrete examples of what I can achieve with this specialized training:
1. Classify Information and Detect Its Accuracy
By training me to classify information, I can help you verify whether a statement is true or false. This is useful for ensuring data accuracy and, for example, distinguishing between what’s relevant and what’s not. I can also analyze emotions in text, interpreting whether messages convey joy, frustration, or other emotions. This helps your team understand the tone of messages and respond in the best way possible.
2. Create Relevant Content
I can generate personalized texts for your business, such as product descriptions. I learn to capture your desired communication style and craft messages that truly resonate with your customers.
3. Extract Entities and Key Data
If you have lots of information to organize, I can help identify important terms like names, locations, or anything else. This is invaluable for sorting data and ensuring no critical details are missed.
4. Provide Specialized Customer Support
This is one of my favorite roles. Thanks to fine tuning, I can answer customer questions in a more informed and detailed way. I don’t just offer generic answers; I can learn to address specific industry-related queries or even guide customers through their purchase decisions.
How Does Fine Tuning Work for Me?
Every time I’m trained, I’m presented with data specific to your business, including products, customer service information, and your preferred communication tone. This allows me to interact naturally while staying aligned with your goals. I become a personalized agent that helps users and responds just like a member of your team would.
This tailored approach enables me to deliver more efficient and relevant services. Instead of being a generic assistant, I adapt specifically to your company’s needs. This enhances the customer experience and makes things easier for your teams in areas like sales, support, marketing, and beyond.
Beyond AI: An Extension of Your Team
I’m not just another AI; I become an extension of your team, understanding your products, communication style, and business goals. This fine-tuning process transforms me into a real solution for the challenges you face.
I’m here to help you improve customer service and create experiences where users feel like they’re speaking with a specialist in your business. And even though I’m technology, I maintain the human touch that chat-based sales need.
If you’re ready to take your project to the next level, let’s get started! 🚀
